Privacy Policy

This privacy policy describes how Maharepa RH Lodge (https://maharepalodge.com/, the “site” or “we”), as data controller, is particularly mindful of the protection and respect of your privacy.

In accordance with regulations, this privacy policy aims to present how we collect, use, and share your personal data when you visit or make a payment on the site.

We invite you to read our privacy policy carefully to understand our practices regarding the processing of your personal data.

1. Legal Notice

A. General Information

Maharepa RH Lodge is registered under Tahiti Number F46298 in French Polynesia, with its headquarters at 98 728 PaoPao Moorea, French Polynesia.

Phone number: +689 89 78 56 94
Email address: rhlodgemaharepa@gmail.com

B. Site Publishing and Publications

The site is published by Maharepa RH Lodge and hosted by o2switch, a company registered with the RCS of Clermont-Ferrand under SIRET number 510 909 807 00032, Chemin des Pardiaux, 63000 Clermont‑Ferrand.

The publication director is Madame TERII Hermance, as company head.

C. Copyright

This site respects copyright law. All content, pages, scripts, icons, or sounds on this site are the property of Maharepa RH Lodge. Any production, reproduction, or representation of this site, in whole or in part, on any medium, is prohibited. Non-compliance with this prohibition constitutes infringement, which may result in civil and criminal liability. It is strictly forbidden to use or reproduce the name “Maharepa RH Lodge” or its logo, alone or in combination, for any purpose, including advertising, without prior written permission from Maharepa RH Lodge.

2. Definitions

“Personal data” or “data” refers to any information relating to an identified or identifiable natural person. An “identifiable natural person” is someone who can be identified, directly or indirectly, by reference to an identifier, such as a name, identification number, location data, online identifier, or one or more specific factors relating to their physical, physiological, genetic, mental, economic, cultural, or social identity.

“Sensitive data” constitute a special category of personal data. These include information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data for uniquely identifying a person, health data, or data concerning a person’s sex life or sexual orientation. The site does not process any sensitive data.

“Data controller” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing. In this case, it is rhlodgemaharepa@gmail.com.

“Regulation” refers to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the French Data Protection Act No. 78‑17 of 6 January 1978 as amended.

3. Data Collected

When you visit our site, we collect certain information about your device, your activity on the site, and information necessary to process your purchases. We may also collect additional information if you contact customer support or use the forms available on our site.

In this privacy policy, we refer to any data that can uniquely identify a person as “personal data.” See the list below for more information on the personal information we collect and why.

A. Children Under 13

Our site is not intended for children under 13. To our knowledge, we do not collect, use, or disclose personal information from children under 13. If you believe we have collected, used, or disclosed personally identifiable information from a child under 13, please contact us at rhlodgemaharepa@gmail.com so we can take appropriate measures.

B. Data Collected via Cookies and Other Trackers

The site uses cookies installed on your device during your visit. A cookie is a small file that records information related to browsing a website.

Cookies allow us to understand how users navigate our site and obtain data that enable us to improve browsing experience and retain items in your shopping cart after logout.

The cookies we issue allow us to:

  • Maintain the proper functioning of the site
  • Record and adapt site features based on your browsing preferences (login, device type adaptation)
  • Manage cookie consent and retention duration

Third-party cookies:

  • Analytics cookies

Google Analytics, Google Tag, and Facebook Pixel cookies allow us to track site audience, analyze your navigation on our site, and generate statistical data regarding site usage. This helps us improve site performance and user experience.

The data collected may include: your web browser version, IP address, time zone, and how you interact with the site.

You can learn more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en.

You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • Social media cookies

While browsing our site, you can click on the “social media” buttons to view our Instagram, Facebook, Twitter profiles, and others. These third-party applications may place cookies to offer targeted advertising. By clicking on the social network icon, you may be identified by that network.

We cannot control the process used by social networks to collect information related to your browsing on our site. We therefore invite you to consult their personal data protection policies to understand their purposes and the browsing information they may collect.

    C. Cookie Management

    When you visit our site for the first time, a cookie banner is displayed informing you of the purposes of the cookies.

    You will find additional information on the cookie settings used by the site and about which settings to select if you do not wish us to use all or any of the cookies mentioned in the “cookie settings” section.

    You can disable “cookies” at any time by adjusting your browser settings.

    D. Sensitive Data

    We do not process any sensitive data.

    E. Data Collected via Forms

    • Contact Form

    When you contact us via the contact form on our site, we collect the following data:
    – First and last name
    – Email
    – Message

    These data enable us to contact you by email to answer any questions you have about Maharepa RH Lodge tours or your reservation.

    • Direct contact to customer support

    When you contact us at rhlodgemaharepa@gmail.com, we collect the following information:
    – Email
    – Email content

    You are free to provide additional information in the email content. We will use the information provided to offer you customer support tailored to your request.

      4. Data Retention

      We retain personal information about you only for the time necessary to fulfill the purpose for which it was collected, to comply with legal retention requirements, and for the period necessary to protect our legitimate business interests.

      Cookie validity is 13 months from the day you gave your consent to the inclusion of that cookie.

      Personal data collected via our various forms will be retained as long as you decide.

      5. Purposes and Legal Bases of Our Processing

      Each data processing activity pursues a specific purpose and is based on a legal basis.

      Processing referred to in 3.b aims to:
      – Obtain statistical data

      Processing referred to in 3.b is based on:
      – The legitimate interest of the organization

      Processing referred to in 3.e aims to:
      – Customer relationship management
      – Analyze form responses according to the stated purpose

      Processing referred to in 3.e is based on:
      – The legitimate interest of the organization

      The personal data collected will not be used for purposes other than those listed herein unless we have your consent or if the law requires or permits it.

      6. Recipients of Your Data

      Recipients of the data collected may include:

      • Our “support” team for specific requests.
      • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant, or any other legal request for information we receive, or to protect our rights.

      In case of planned or completed reorganization or restructuring, certain auditors, advisors, or buyers might also have access to your data.

      7. Data Transfers

      We commit not to share any personal data without your prior consent. However, when the law requires or permits it, we may share certain data without your consent.

      Whenever we transfer your personal data, we will strive to disclose only the minimum amount necessary.

      We do not transfer your data outside the European Union. However, it is possible that they may be hosted on servers outside the European Union.

      In that case, we commit to ensuring that your data is:

      • Located in a country deemed adequate by the European Commission.
      • Sent to entities providing sufficient safeguards for personal data protection through the implementation and signing of standard contractual clauses approved by the European Commission.

      8. Data Security

      We ensure the processing of your data in complete confidentiality and security by implementing the necessary technical and organizational measures to preserve its security, confidentiality, and integrity.

      Only strictly authorized personnel will have access to your data. No unauthorized third party will have access, except as legally required of the data controller.

      9. Your Rights

      Under the French Data Protection Act and the GDPR, you have the right at any time to access, modify, object to marketing, restrict processing of your data, and request the deletion of your personal data. You also have the right to data portability, to define directives regarding your data in case of death, and to withdraw your consent. You can exercise your rights by writing to rhlodgemaharepa@gmail.com.

      If you are not satisfied with how your data processing or your rights are handled, you may file a complaint with CNIL.

      10. Updates

      This policy may be updated. We may change this policy at our discretion and without prior notice.

      Reasons include:

      • Significant changes in legislation and/or case law as well as technical standards applicable to the Information System;
      • Risk assessments;
      • Adjustments suggested by the implementation of internal information management procedures.

      Last updated: 19/06/2025

      11. Contact

      For more information about our privacy practices, if you have questions or wish to file a complaint, please contact us by email at rhlodgemaharepa@gmail.com or by mail using the contact details provided in section 1.A) of this policy.